SHIPPING AND DELIVERY
Current average processing and delivery time: 8 working days
(The estimated delivery time is calculated in working days. These are approximate and may vary.)
1. Which countries do you ship to?
Delivery zones:
ZONE 1: Germany
ZONE 2: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden
ZONE 3 : Switzerland, USA, Norway
Customs duties:
Please note that deliveries to non-EU countries may be subject to additional charges (import duties), which are determined by the destination country. These charges depend on factors such as the country of manufacture or origin of the goods and their classification, and are levied upon delivery. Any such charges are the responsibility of the customer to ensure proper customs clearance. We recommend that you familiarize yourself with applicable regulations and potential costs in advance to avoid any unpleasant surprises.
PROCESSING AND DELIVERY TIME:
Our products are only printed and shipped after your order and successful receipt of payment.
All delivery addresses are processed in Spain or Latvia and shipped from there.
Processing time:
The processing time (processing, printing, etc.) for your order is between 2 and 5 working days.
Delivery times:
Delivery times are estimated and may vary depending on the number of products.
ZONE 1 : approx. 5-8 working days
ZONE 2: approx. 5-10 working days
ZONE 3: approx. 5-8 working days
3. How much are the delivery costs?
++ Free shipping from 30 € (excluding digital vouchers) ++
Shipping costs ZONE 1: 4.99 €
Shipping costs ZONE 2: 5.99 €
Shipping costs ZONE 3: 9.99 €
You will receive a confirmation email with the tracking number once the goods have been shipped. You can then use this to track your delivery. For deliveries with Hermes, you will receive a separate tracking number.
4. How will my product be shipped?
Currently, clothing products are shipped in a recycled plastic PCR bag. The recycled plastic content is at least 70% for the outer (white or gray) packaging and at least 50% for the inner (transparent) bags used for shipments containing multiple items.
PCR plastics are made from items that people recycle every day, such as plastic bags and bottles. Most PCR plastics are made from shopping bags and packaging films.
Most sublimation products (such as mugs) are packaged in cardboard boxes (made from recycled material) or PCR polymer mailers. Large products and oversized shipments containing multiple items are packaged in cardboard boxes.
Of course, we are continuously working to become even more sustainable.
